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  got Windows 'remote procedure call' error, forced 2 restart, & now can't change setti

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Author Topic:   got Windows 'remote procedure call' error, forced 2 restart, & now can't change setti
jonnyj
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posted September 06, 2006 03:40 AM     Click Here to See the Profile for jonnyj     Edit/Delete Message
thank you. please don't spend much time on it though. Only let me know if you 'happen' to come across something.

The new hard drive is working fine, and I plan to soon reformat the previous drive...

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Josh1
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posted September 05, 2006 03:35 PM     Click Here to See the Profile for Josh1     Edit/Delete Message
Well let me see if I can find anything, and thanks I am glad to help

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jonnyj
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posted September 04, 2006 02:51 AM     Click Here to See the Profile for jonnyj     Edit/Delete Message
I have given-up on this issue..... unless some fix is found magically.

Unless a fix is found, it seems a better use of time to just use a different hard drive with XP, and transfer all my files and documents.

On the other XP thread, the OE folders are the only thing not transferring right..

So if you find a fix please let me know... but if not then this thread is ended.


..and thanks for all your continued volunteered help

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Josh1
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posted September 03, 2006 05:15 PM     Click Here to See the Profile for Josh1     Edit/Delete Message
So this one is done?

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jonnyj
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posted August 30, 2006 05:56 AM     Click Here to See the Profile for jonnyj     Edit/Delete Message
okay, i just want to correct some inaccurate things i thought earlier.
my old drive still can boot, even after the registry changes i made.

without seeing any fix for the Windows Defender/RPC/Client for MS Network... i'm going to just change to a new drive.

I discovered something else. So far, every XP install, all 3, has had RPC logged in with an account. My Mom's Windows2000 doesn't have it. So it may be that XP installs an account automatically.

i'm switching to the XP thread now...

i do hope this can help somebody else too

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jonnyj
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posted August 30, 2006 12:06 AM     Click Here to See the Profile for jonnyj     Edit/Delete Message
I just remembered something :-) ...

Before I made the change to the registry, i exported a copy of the registry.
I made the copy to a USB stick drive, so I should be able to copy it to a floppy disk also.

Can I use that to change the registry to the previous settings? *fingers crossed

The system is a Dell, and apparently that matters...
""Do not use the procedure that is described in this article if your computer has an OEM-installed operating system. The system hive on OEM installations creates passwords and user accounts that did not exist previously. If you use the procedure that is described in this article, you may not be able to log back into the recovery console to restore the original registry hives."" http://support.microsoft.com/kb/307545/


All i want is to get my email folders and addresses.

[This message has been edited by jonnyj (edited August 30, 2006).]

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jonnyj
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posted August 29, 2006 10:03 PM     Click Here to See the Profile for jonnyj     Edit/Delete Message
okay, this issue is closed....

I tried a few things, and even tried using Adavanced Uninstaller Pro to uninstall, or "force removal", but nothing worked. I didn't find anybody online who had the same problem who managed to fix it (with RPC disabled, and with Client for MS Network not installed)
so, i thought a last attempt was to delete the values in the W.D. registry. That makes the computer not boot.

UNfortunately, I forgot to back-up my OE emails and addresses before i tried this! ouch

I started a new thread on a more appropriate forum at footslog boards, rather than cyber safety.

thanks for your help and ideas. even tho i didn't learn how to fix it... i did learn to be very cautious of beta programs, and i might start using the Windows Restore feature, just for when i make any changes.

Thanks!
Jon

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jonnyj
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posted August 28, 2006 12:51 PM     Click Here to See the Profile for jonnyj     Edit/Delete Message
avast didn't find anything.

Since this situation, I installed some Windows Updates (uh-oh)
It prompted me to install the new Windows Installer 3.1,
and then the updates included Windows Defender (Beta I think).

The next time I started my computer, XP is missing a lot of functions... there is no tool tray, not clipboard functions, i can't access my network settings, i can't open any of the Services components, and the system takes a long time to load (easily 10+ times as long)

An error message pops up
"Applicatioin
failed to initialize: 0x800106ba.A problem caused win defender service to
stop.To start the service, restart the computer or search help & support on
how to start a service manually."

I am unable to uninstall the program, even when in safe mode. I even tried to backup my registry, and then delete W.D. from the registry, but it wouldn't delete.


I did find a bunch of other people with this same issue with W.D.
The 2 main fix ideas were to have RPC enabled and started (mine is on 'auto' and not started)
and to have Client for MS Networks (I believe I don't have it installed.

I'm unable to get into either RPC or my Networks to install/enable them.

My goal is to delete/uninstall W.D. My best guess so far is that i first need to start RPC, and to install Client for MS Networks.


this is the best info i've found so far http://www.microsoft.com/athome/security/spyware/software/newsgroups/reader/default.mspx?query=0x800106ba&dg=microsoft.private.security.spyware.general&cat=en_US_419F30E4-BBC2-47AC -97EE-D5649468C647&lang=en&cr=US&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-US

I called MS's 1-866-pcsafety, and all the ideas they gave me for WD were resulted in a "cannot do" pop-up window. The person told me that if anybody calls about W.D. problems, to tell them to go to the newsgroups and look for help.


So starting RPC and installing Client for MS Networks seems like the next best steps.

Any ideas... or any other insights?

JJ
-down, but not out-

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Josh1
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posted August 24, 2006 02:06 PM     Click Here to See the Profile for Josh1     Edit/Delete Message
Did avast find anything yet?

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jonnyj
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posted August 24, 2006 02:33 AM     Click Here to See the Profile for jonnyj     Edit/Delete Message
Stinger didn't find any viruses.
i've already ran several other scanners... the full load recommended at major geeks, and found nothing

i'll run avast now but it'll take 30 hours +

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jonnyj
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posted August 24, 2006 02:25 AM     Click Here to See the Profile for jonnyj     Edit/Delete Message
I just found out, that within the RPC window, i can click "local service account" and the passworded account clears

I'm running Stinger now, which supposedly will cover Blaster

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jonnyj
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posted August 24, 2006 01:35 AM     Click Here to See the Profile for jonnyj     Edit/Delete Message
that is exactly what the error message said.

I'll look for a virus scanner for Blaster.


But what is really odd... is how could my 2nd computer have an account for RPC, when it wasn't connected to the net at all. I have shared a USB drive stick between it and my other computer, and an A: disk.

The RPC error happened a week or more later tho.

thanks for the lead... i'm going now to look for a blaster scanner...

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Josh1
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posted August 22, 2006 04:05 PM     Click Here to See the Profile for Josh1     Edit/Delete Message
Your second computer, if it was never connected to the Network, or Internet, no wireless capabilities then it would only make logical sense that this account was made by Windows. What does event viewer say? Have a look a this “The RPC (Remote Procedure Call) was made famous in 2003 by the Blaster Worm virus, which used the protocol to initiate a shutdown of the Windows computer system, without the user's input. The only way to prevent this shutdown was to quickly access the window services snap-in, and disable the ability of RPC to shutdown the computer. This worm caused widespread chaos in the Windows XP community when it was released.” But if you have updated this PC with all the XP updates then you should not get this problem. Now if you have not then it is possible that this exploit could have exposed your system, to all kinds of things. When you run mmc, are you running it as Administrator? But after reading this again that you wrote “Then a Windows window popped-up saying that my "remote procedure call" was unexpectedly terminated, and i would be forced to restart in 1 minute” this looks like the work of the Blaster virus. Have a read at these http://www.footslog.com/board/Forum18/HTML/000149.html This error message that Blaster gives “The Remote Procedure Call (RPC) service terminated unexpectedly. The system is shutting down. Please save all work in progress and log off. Any unsaved changes will be lost. This shutdown was initiated by NT AUTHORITY\SYSTEM.” Is similar to yours http://support.microsoft.com/?kbid=826955 http://www.footslog.com/board/Forum18/HTML/000290.html You are welcome for the help

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jonnyj
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posted August 22, 2006 04:45 AM     Click Here to See the Profile for jonnyj     Edit/Delete Message
I should say again and make it clear... I really don't know if there was an account in RPC before... i never looked at it. So if it's a normal part of XP installing itself (I did the install myself, alone), then it seems fine.

my first concern is if anybody hacked to get control of my system... and if not, then just to figure out if i want to disable that account, if i'm even able to

thanks for your help.. :-)

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jonnyj
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posted August 22, 2006 04:42 AM     Click Here to See the Profile for jonnyj     Edit/Delete Message
the computer wouldn't let me finish the 'add/remove snap-in' procedure. It said I could only access the account from User Accounts.

This issue is happening to both my computers. My one computer has been online, and it's very possible for someone to hack it. It is behind a router and has almost every protection trick i've read about.. but it's still possible.

But my second computer had never been connected to anything. I bought the motherboard, and assembled it and attached it to monitors. And i live with only 1 other person and she would have no interest or idea how to even turn the computer on... i'm sure she didn't add any account or connect it to the net. It seems that the only way a RPC account could get on that computer, is if it happened automatically as a part of installing XP.

I have never looked at this RPC before, so i have no idea if all computers have an account there, or what.

Is it common to have a RPC account set up automatically on it's own?

Do you have any other ideas?

thanks, this is either a normal, or very odd situation. i'm glad i'm not alone in trying to figure it out
JJ

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Josh1
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posted August 16, 2006 04:02 PM     Click Here to See the Profile for Josh1     Edit/Delete Message
Well the only time Windows will create an account in when you setup windows or add an account. To have an account just created from no where I don’t think that is possible. But because this machine has never been attached to any kind of network, is even stranger. Were you able to find anything in event viewer?

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jonnyj
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posted August 15, 2006 07:34 PM     Click Here to See the Profile for jonnyj     Edit/Delete Message
thanks...

Well, my second computer has never been attached to the internet or any network. It has also never even been plugged into a modem or router, and has no wireless nic installed. And I am the only person who ever used it, I am sure of these.

So it seems like the account and password has to be done by windows itself, since I didn't create them.

what do you think? makes sense?

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Josh1
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posted August 15, 2006 04:26 PM     Click Here to See the Profile for Josh1     Edit/Delete Message
Run a hijack this scan; are you able to delete the account? This may be a long shot, but if you go to control panel then administrative tools and event viewer you may be find out when and what time this new account was created. You should be able to delete that account, To find more info about this account, go to start run then type in mmc then go to file add remove snap in, then go to add then go to local users and groups, then click add then close that dialog box out, then click ok on the bottom one, now you can see all the users and accounts on your machine. Go to users double click on the user and then all your options are there. You can save that console, and you can also add other snaps in through the same method. Is it possible that someone added themselves as a user and can access remotely your machine? I have never heard of this but it could be possible.

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jonnyj
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posted August 15, 2006 04:11 PM     Click Here to See the Profile for jonnyj     Edit/Delete Message
My CPU usage is fine.

What I was concerned about is the RPC account with a password, that I didn't create.

Since the same account and password length is on my second computer (which has never connected to the net or a lan), I'm figuring that the account and password was not created by any hacking or spyware..

JJ

"I don't know what your destiny will be, but one thing I do know: the only ones among you who will be really happy are those who have sought and found how to serve."
Albert Schweitzer


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Josh1
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posted August 15, 2006 02:56 PM     Click Here to See the Profile for Josh1     Edit/Delete Message
Well if you go here you find out what a RPC is,http://en.wikipedia.org/wiki/Remote_procedure_call is that what is eating your CPU usage up? Do you have Process Explorer?

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Forget not my law but let your heart keep my commandments Proverbs 3:1

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For every problem, there is a solution.

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[This message has been edited by Josh1 (edited August 15, 2006).]

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jonnyj
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posted August 13, 2006 04:29 PM     Click Here to See the Profile for jonnyj     Edit/Delete Message
thank you...

i can log on the computer

the service is "remote procedure call" (RPC)

I checked my 2nd computer, which has never connected to the internet or a network, and that also has an account for the RPC. And I never created one on it.

I'm thinking that that RPC account is possibly set up automatically by windows or a device. Does that sound likely?

I ran a slew of scanners, adaware, spybot, ewido, kill2me, vundofix, CWCleaner, and they didn't find anything.

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Josh1
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posted August 13, 2006 04:21 PM     Click Here to See the Profile for Josh1     Edit/Delete Message
Are you able to log on your PC? If you can log on as Admin, then go to use r accounts and delete that account, you may need to go into safe mode. Do you know the name of this service? You will also want to make sure you run a virus scan and Spyware scan, also post a hijack this log.

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Forget not my law but let your heart keep my commandments Proverbs 3:1

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For every problem, there is a solution.

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jonnyj
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posted August 12, 2006 06:43 PM     Click Here to See the Profile for jonnyj     Edit/Delete Message
I was on the greenpeace forum, the first time after just registering.

Then a Windows window popped-up saying that my "remote procedure call" was unexpectedly terminated, and i would be forced to restart in 1 minute.

The computer restarted, and I immediately went to the RPC setting in Services. I noticed that there is an account within it, and a password... and I have created neither. The password is too long to be any password I use for windows or administrative purposes on this computer, or my router.

And I am unable to change the settings. I would like to stop this service, and I don't feel safe knowing it somehow was started and there is a password on an account that i never created (and nobody else uses my computer)


JJ

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