Computer Freezes For Few Seconds - Footslog's Web Boards

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Computer Freezes For Few Seconds

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Author	Topic: Computer Freezes For Few Seconds
Josh1 Administrator	posted August 16, 2006 09:36 PM Hey that’s great. You are welcome for the help and should you need anymore just ask. ------------------ Forget not my law but let your heart keep my commandments Proverbs 3:1 Powered by Intelligent Computing Solutions. ------------------------ www.footslog.com For every problem, there is a solution. Please give what you can to the Hurricane relief http://www.microsoft.com/mscorp/citizenship/giving/relief.asp IP: Logged
ekim Junior Member	posted August 16, 2006 08:58 PM yes - as long as Spy Sweeper is shut down. Sysintenals System Explorer is a great program. Josh, thanks again for your help. My Bible program is workable again - thank you Lord :-) ------------------ ekim IP: Logged
Josh1 Administrator	posted August 16, 2006 08:42 PM Hey you are welcome for the help, and I am glad you got it figured out. So now you have figured out the culprit, is your computer acting normal? ------------------ Forget not my law but let your heart keep my commandments Proverbs 3:1 Powered by Intelligent Computing Solutions. ------------------------ www.footslog.com For every problem, there is a solution. Please give what you can to the Hurricane relief http://www.microsoft.com/mscorp/citizenship/giving/relief.asp IP: Logged
ekim Junior Member	posted August 16, 2006 06:00 PM Josh - I love you man - i downloaded the program and was watching it i System information and watching Word and just when it happened, "Webroot Spy Sweeper" spiked!!! Spy Sweeper is the program causing the problem. I just shut it down and am watching. This is the first time i prayed for help with a computer Thank you Lord Thank you Josh ------------------ ekim IP: Logged
ekim Junior Member	posted August 16, 2006 04:59 PM i could not delete the updates on my desk top but was able to delete on my notebool. i still had the problem on the notebook after deleting. I uninstalled ZoneAlarm to see if that was causing the problem. it wasn't. I have Security Task Manager - is that the same as Process Explorer? i will down Process Explorer as you suggested. What do i do after i download and run Porcess Exploer? thanks for the time you're taking in helping me with this!!!! ------------------ ekim IP: Logged
Josh1 Administrator	posted August 16, 2006 03:51 PM So after deleteing these updates did this help any? Go here www.sysinternals.com/Utilities/ProcessExplorer.html and download Process Explorer run it this will tell you in real time what is running and maybe could point us to find out if anything is eating up your CPU % ------------------ Forget not my law but let your heart keep my commandments Proverbs 3:1 Powered by Intelligent Computing Solutions. ------------------------ www.footslog.com For every problem, there is a solution. Please give what you can to the Hurricane relief http://www.microsoft.com/mscorp/citizenship/giving/relief.asp IP: Logged
Josh1 Administrator	posted August 15, 2006 08:26 PM Let me have a look into this ------------------ Forget not my law but let your heart keep my commandments Proverbs 3:1 Powered by Intelligent Computing Solutions. ------------------------ www.footslog.com For every problem, there is a solution. Please give what you can to the Hurricane relief http://www.microsoft.com/mscorp/citizenship/giving/relief.asp IP: Logged
ekim Junior Member	posted August 15, 2006 03:15 PM KB 917734 914389 916281 917953 917344 911280 914388 905474 917159 and more - it lets me remove others but not thoes (and more) - but on my notebook it says i can remove - confused ------------------ ekim IP: Logged
Josh1 Administrator	posted August 15, 2006 02:53 PM What update number is it? KB what? Yu are welcome for the help ------------------ Forget not my law but let your heart keep my commandments Proverbs 3:1 Powered by Intelligent Computing Solutions. ------------------------ www.footslog.com For every problem, there is a solution. Please give what you can to the Hurricane relief http://www.microsoft.com/mscorp/citizenship/giving/relief.asp IP: Logged
ekim Junior Member	posted August 15, 2006 02:31 PM in add or remove programs, on most it says - "this update can not be removed" on my desktop - but on my notebook the same update it says i can remove - ant ideas whats up with that? IP: Logged
ekim Junior Member	posted August 15, 2006 01:58 PM Thanks Josh - pray that i find the problem IP: Logged
Josh1 Administrator	posted August 15, 2006 01:49 PM I don’t see anything, in the hijack scan, when you go to add remove programs you should see them towards the bottom. You may have to check the show updates box at the top of the add remove program window, then remove the one by one, then to install them back, Windows should use automatic updates should pick them back up and download them for you. Or you will need to go to windows updates to manually download them ------------------ Forget not my law but let your heart keep my commandments Proverbs 3:1 Powered by Intelligent Computing Solutions. ------------------------ www.footslog.com For every problem, there is a solution. Please give what you can to the Hurricane relief http://www.microsoft.com/mscorp/citizenship/giving/relief.asp IP: Logged
ekim Junior Member	posted August 14, 2006 07:42 PM What do you meam "and then you can uninstall the updates one by one until you find the culprit" How do I uninstall to then reinstall the updates? ------------------ ekim IP: Logged
ekim Junior Member	posted August 14, 2006 09:05 AM Logfile of HijackThis v1.99.1 Scan saved at 8:59:33 AM, on 8/14/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\WINDOWS\System32\CTsvcCDA.exe C:\WINDOWS\ehome\ehSched.exe C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\Norton AntiVirus\navapsvc.exe C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\Program Files\Microsoft IntelliPoint\point32.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe C:\PROGRA~1\PESTPA~1\PPControl.exe C:\PROGRA~1\PESTPA~1\CookiePatrol.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\PROGRA~1\PESTPA~1\PPMemCheck.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Webroot\Spy Sweeper\SSU.EXE C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\VCOM\PowerDesk\PDExplo.exe C:\Documents and Settings\Michael Roop\My Documents\Downloads\Utility\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.google.com/nwshp?hl=en&tab=wn&q= R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll O2 - BHO: IeMonitor - {8170D7DC-BDD6-461e-88EB-F047257898C9} - C:\Program Files\Conceiva\DownloadStudio\DLMonitr.dll O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe" O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray O4 - HKLM\..\Run: [PestPatrol Control Center] c:\PROGRA~1\PESTPA~1\PPControl.exe O4 - HKLM\..\Run: [CookiePatrol] c:\PROGRA~1\PESTPA~1\CookiePatrol.exe O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" O4 - HKLM\..\Run: [PPMemCheck] c:\PROGRA~1\PESTPA~1\PPMemCheck.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O8 - Extra context menu item: Add Page To DownloadStudio Scrapbook... - C:\Program Files\Conceiva\DownloadStudio\ds_snap.htm O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html O8 - Extra context menu item: Download Image Using DownloadStudio... - C:\Program Files\Conceiva\DownloadStudio\ds_img.htm O8 - Extra context menu item: Download Page Using DownloadStudio... - C:\Program Files\Conceiva\DownloadStudio\ds_all.htm O8 - Extra context menu item: Download Selection Using DownloadStudio... - C:\Program Files\Conceiva\DownloadStudio\ds_sel.htm O8 - Extra context menu item: Download Target Using DownloadStudio... - C:\Program Files\Conceiva\DownloadStudio\ds_file.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Password Generator - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComPasswordGenerator.html O8 - Extra context menu item: Show Page Links Using DownloadStudio... - C:\Program Files\Conceiva\DownloadStudio\ds_link.htm O8 - Extra context menu item: Subscribe To RSS Feed... - C:\Program Files\Conceiva\DownloadStudio\ds_rss.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html O9 - Extra button: Generate - {320AF880-6646-11D3-ABEE-C5DBF3571F50} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComPasswordGenerator.html O9 - Extra 'Tools' menuitem: Password Generator - {320AF880-6646-11D3-ABEE-C5DBF3571F50} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComPasswordGenerator.html O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1153949404250 O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\WINDOWS\system32\ZoneLabs\isafe.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe "I believe in ******ianity as I believe that the sun has risen, not only because I see it, but because by it I see everything else." - C.S. 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Josh1 Administrator	posted August 12, 2006 04:21 PM Post a hijack this log, and then you can uninstall the updates one by one until you find the culprit, or if that does not help then we could try something else. We might also need for you to download Process Explorer. ------------------ Forget not my law but let your heart keep my commandments Proverbs 3:1 Powered by Intelligent Computing Solutions. ------------------------ www.footslog.com For every problem, there is a solution. Please give what you can to the Hurricane relief http://www.microsoft.com/mscorp/citizenship/giving/relief.asp IP: Logged
ekim Junior Member	posted August 12, 2006 10:21 AM Has anybody found a solution to this post? As I am having the same problem that started a month ago. i wiped out the hard drive and reinstalled everything to no avail. I thing it might have started after a XP update, but i'm not sure. Here is the post from May 11, 2006 Hi Josh, thanks for getting back to me. The screen, cursor etc freezes for around 10-20 seconds. I move the mouse & nothing happens. This happens at different times. Sometimes it doesn't happen for hours, but other times it's every 10 minutes. I checked out my event viewer, to see what errors it said had occured at the times it was freezing. I noticed one error in particular that said something about the mouse buffer speed was overflowing. I adjusted the buffer speed, but it didn't seem to make much difference. I uninstalled my mouse & have replaced it with my Wacom graphics tablet. I dont have that error message anymore, but it doesnt seem to have any errors listed that coincide with the times that the computer freezes. What are the two files that you listed to do with? Are they important & do I need to replace them? When the above and below happens, everything freeezes, the hour glass appears, the sereen blinks, and something is sent over the internet. Then, all programs slow to a craw to the point of needing a reboot - then it starts again. I have ZoneAlarm Suit - Norton 2006 - Webroot Spy Sweeper and other protection - nothing comes up with scan. What I have found and wrote to some at PCBS who is an tech for a program that is having problems because of this: David, i have, at least, found what is going on when PCSB and word freezes. When this happens, something was connecting to the internet, but i did not know what. This happens even when PCBS is not running. I was watching word and noticed it happening every 5-10 minutes. i then shut down all permission to access the internet from all programs in Zone Alarm except "system programs". The problem still happened. I then watched word and Zone Alarm and found that when it happens "Generic Host Process for win32 Services" was the system program connecting to the internet. When this hapens, everything stops and i can't even use the mouse. SOOOooooo, what ever program is using Generic Host Process Win32 to connect or "send" something over the internet is the culprit ------------------ ekim IP: Logged

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