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 aol companion - error message
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Josh1 Administrator |
posted August 13, 2006 04:18 PM
 
I am glad to hear that you got the problem fixed, you are welcome for the help ------------------ Powered by Intelligent Computing Solutions. For every problem, there is a solution. Please give what you can to the Hurricane relief http://www.microsoft.com/mscorp/citizenship/giving/relief.asp IP: Logged |
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cavendish Member |
posted August 12, 2006 04:47 PM
Thanks for that. I had deleted AOL - probably by Advanced Uninstaller. After some thought I tried the old favourite run/msconfig, and deleted all AOL items from the Startup Box. All appears OK - at the moment anyway! Regards. IP: Logged |
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Josh1 Administrator |
posted August 12, 2006 04:15 PM
If you get that error message, and you have uninstalled the software then that would mean some sort of AOL software is still on your computer. Now because you uninstalled the software it gives you the error because the file it is looking for is not there because of the uninstall. Do you have AIM or use AOL companion? Do you have the AOL software, if not then you could request it, once you get it install the AOL software, then go to safe mode, and then uninstall the AOL software and all AOL related software an this should get rid of the problem. ------------------ Powered by Intelligent Computing Solutions. For every problem, there is a solution. Please give what you can to the Hurricane relief http://www.microsoft.com/mscorp/citizenship/giving/relief.asp IP: Logged |
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cavendish Member |
posted August 11, 2006 03:26 AM
At start up I get the following :- Please reinstall aol. aol keyword : Companion help. An error occured in loading AOL companion.XML file. Needless to say I do not use aol and have deleted it - it came installed on the PC but I use another ISP. IP: Logged |
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