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Author	Topic: Computer Freezes For Few Seconds!
Josh1 Administrator	posted May 11, 2006 01:24 PM Well if you leave your computer and not working on it and your idle CPU usages is 91-99% then this actually means that your CPU is working, and is just one percent from working at maximum workload, and that is not good. Go here http://www.silentrunners.org/sr_scriptuse.html and post a silent runners log ------------------ Powered by Intelligent Computing Solutions. ------------------------ www.footslog.com For every problem, there is a solution. Please give what you can to the Hurricane relief http://www.microsoft.com/mscorp/citizenship/giving/relief.asp IP: Logged
ToniLou1 Junior Member	posted May 11, 2006 08:55 AM Hi Josh My computer is still freezing. Like I said before it varies as to when it does this. I checked my CPU usage which fluctuates between 4% & 13% usually, while I am on a website. The system idle is running at 91-99 CPU, which I heard means my computer is basically bored.....nothing to do. I have 35 processes running in Task Manager, I haven't a clue what some of them are. I disabled everything on startup in msconfig, just to see if that helps. But so far no real change. I'm stumped! IP: Logged
Josh1 Administrator	posted May 09, 2006 03:04 PM Yea the only thing with that is that if you do not delete the complete program entries still remain in the registry such as this one is. Well if you do not use PC eye then you do not have to install it back. But as far as the log you showed me I see no other problems. Is your computer still acting strange? How is the CPU usage at? Does it stay fairly high, most of the time? ------------------ Powered by Intelligent Computing Solutions. ------------------------ www.footslog.com For every problem, there is a solution. Please give what you can to the Hurricane relief http://www.microsoft.com/mscorp/citizenship/giving/relief.asp IP: Logged
ToniLou1 Junior Member	posted May 05, 2006 07:10 AM Hi Josh, I have just realised which file the LSP is after clicking on the link you gave me. It is from my PC Eye 2000, I noticed after my friend did the registry cleaner that PC Eye didn't work anymore. I thought I could just un-install Pc Eye, as I don't use it anyway. But after I un-installed it a few days ago, my problem got worse. The mouse was moving in staggered movements & wouldn't let me click on anything. I had to re-start the computer, which seemed to correct the problem. But a few hours later it did it again. So I did a system restore to a few days before i un-installed PC Eye, which seemed to eliminate that problem. Do I need PC Eye on my computer? IP: Logged
ToniLou1 Junior Member	posted May 05, 2006 07:04 AM Hi Josh, thank you once again for your help. I have downloaded the Process Explorer. The results are as follows: Process PID CPU Description Company Name System Idle Process 0 98.46 Interrupts n/a Hardware Interrupts DPCs n/a Deferred Procedure Calls System 4 smss.exe 360 Windows NT Session Manager Microsoft Corporation csrss.exe 428 Client Server Runtime Process Microsoft Corporation winlogon.exe 452 Windows NT Logon Application Microsoft Corporation services.exe 496 Services and Controller app Microsoft Corporation svchost.exe 660 Generic Host Process for Win32 Services Microsoft Corporation mcvsftsn.exe 2316 McAfee VirusScan Instant Messenger Scan Module McAfee, Inc. svchost.exe 708 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 752 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 808 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 868 Generic Host Process for Win32 Services Microsoft Corporation LEXBCES.EXE 948 LexBce Service Lexmark International, Inc. LEXPPS.EXE 980 LEXPPS.EXE Lexmark International, Inc. spoolsv.exe 972 Spooler SubSystem App Microsoft Corporation LogWatNT.exe 1156 LogWatNT Computer Associates Mcdetect.exe 1192 McAfee WSC Integration Service McAfee, Inc McShield.exe 1216 On-Access Scanner service McAfee Inc. McTskshd.exe 1232 McAfee Task Scheduler McAfee, Inc svchost.exe 1336 Generic Host Process for Win32 Services Microsoft Corporation wdfmgr.exe 1352 Windows User Mode Driver Manager Microsoft Corporation alg.exe 1892 Application Layer Gateway Service Microsoft Corporation iPodService.exe 1576 iPodService Module Apple Computer, Inc. lsass.exe 508 LSA Shell (Export Version) Microsoft Corporation explorer.exe 1948 1.54 Windows Explorer Microsoft Corporation PDVDServ.exe 404 PowerDVD RC Service Cyberlink Corp. PcEye.exe 420 PCEye PCEye2000 dragdiag.exe 860 SpeedTouch Statistics THOMSON Telecom Belgium jusched.exe 1172 Java(TM) 2 Platform Standard Edition binary Sun Microsystems, Inc. iTunesHelper.exe 1516 iTunesHelper Module Apple Computer, Inc. qttask.exe 1324 QuickTime Task Apple Computer, Inc. mcvsshld.exe 1616 McAfee VirusScan ActiveShield Resource McAfee, Inc. McVSEscn.exe 1628 McAfee VirusScan E-mail Scan Module McAfee, Inc. oasclnt.exe 1648 McAfee VirusScan OAS Client McAfee, Inc. mcagent.exe 1584 McAfee SecurityCenter Agent McAfee, Inc ctfmon.exe 2104 CTF Loader Microsoft Corporation msmsgs.exe 2168 Windows Messenger Microsoft Corporation msnmsgr.exe 2240 MSN Messenger Microsoft Corporation IEXPLORE.EXE 3768 Internet Explorer Microsoft Corporation procexp.exe 2652 Sysinternals Process Explorer Sysinternals pcwpx.exe 2152 pcwpx Ymsgr_tray.exe 2484 I have only recently downloaded Anti Spyware. I am using Windows Defender (Beta). I have completed a quick scan which says there are no problems. I have a feeling that the 2 files that are missing were removed by a friend of mine who was trying to help, by running a free trial of registry cleaner. I don't believe he did a back up before he went ahead & deleted the so-called harmful files. So that may very well be why they are missing? If you require any more information let me know what to do. Thanks Toni IP: Logged
Josh1 Administrator	posted May 04, 2006 02:10 PM You are welcome for the help okay let�s download Process explorer, use that instead of task manager. www.sysinternals.com/Utilities/ProcessExplorer.html - The view might be a little confusing but once you know what is going on, this too is really helpful. You will see all process running lets take a look at that. Go to file and then save as, save the text and then post that here. Well basically the LSP is a layer that is integrated into the TCP/IP protocol. TCP/IP is the common protocol for Internet connection. There are many layers or steps for the communication process. Lets say you want to order a pizza, well the pizza has to be made in a certain correct order, finally being the finished product in what you see. Well with TCP/IP and different layers the process is the same. So with LSP being integrated into the Transmission protocol, good data that enhances your Internet Experience could be used, but if Spyware installs on your machine and that Spyware could use LSP to install bad software or hijack your browser. Or what also could happen is what is called a false positive, where it may look bad but it is really not. But in your case a file in the LSP is missing, because either it is corrupted, or it got deleted somehow. So whatever LSP uses the file lsp32.dll is gone and upon further investigation, this looks like to be a false positive if you go here http://castlecops.com/lsps-l.html you will see that Lsp32.dll is not a bad file, but the file missing could mean that this file as I said before is corrupted, or the file that points to that DLL is corrupted and needs to be reinstalled. So you know a little about LSP�s then from that you know what this particular LSP does. So you can either leave that file or you can delete it or reinstall the corresponding application. Now this O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} � "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing) This file is related to MSN Messenger, most likely somewhere within your browser, it appears that the protocol allows data transfer through a port (like a traffic lane) and this file is missing. Again this file is not harmful, but it is common practice when you see an entry in a hijack log with a file missing by it, to have it fixed. You can make a backup of the files you will delete if you wish to restore them later Do you have any Spyware scanners on your computer? ------------------ Powered by Intelligent Computing Solutions. ------------------------ www.footslog.com For every problem, there is a solution. Please give what you can to the Hurricane relief http://www.microsoft.com/mscorp/citizenship/giving/relief.asp IP: Logged
ToniLou1 Junior Member	posted May 04, 2006 11:39 AM Hi Josh, thanks for getting back to me. The screen, cursor etc freezes for around 10-20 seconds. I move the mouse & nothing happens. This happens at different times. Sometimes it doesn't happen for hours, but other times it's every 10 minutes. I checked out my event viewer, to see what errors it said had occured at the times it was freezing. I noticed one error in particular that said something about the mouse buffer speed was overflowing. I adjusted the buffer speed, but it didn't seem to make much difference. I uninstalled my mouse & have replaced it with my Wacom graphics tablet. I dont have that error message anymore, but it doesnt seem to have any errors listed that coincide with the times that the computer freezes. What are the two files that you listed to do with? Are they important & do I need to replace them? IP: Logged
Josh1 Administrator	posted May 03, 2006 01:48 PM I don�t see anything that would cause your machine to slowdown. These items are registry entries/files that are missing. When you say slow down does it completely stop? Does this happen at a certain time or random? O10 - Broken Internet access because of LSP provider 'lsp32.dll' missing O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing) ------------------ Powered by Intelligent Computing Solutions. ------------------------ www.footslog.com For every problem, there is a solution. Please give what you can to the Hurricane relief http://www.microsoft.com/mscorp/citizenship/giving/relief.asp IP: Logged
ToniLou1 Junior Member	posted May 03, 2006 12:47 PM My computer freezes for at least 10 seconds every half an hour or so. I read an old post on here that was a similar problem to mine. So i followed the instructions & used the free hijack this scan. Can anyone help & tell me if there is anything wrong with my computer. I have checked Task Manager to see what program is running but it happens so quick I can't see which program it is. The results of my scan are as follows: Logfile of HijackThis v1.99.1 Scan saved at 18:35:33, on 03/05/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\LEXBCES.EXE C:\WINDOWS\system32\LEXPPS.EXE C:\WINDOWS\system32\spoolsv.exe c:\Program Files\CA\SharedComponents\CA_LIC\LogWatNT.exe c:\program files\mcafee.com\agent\mcdetect.exe c:\PROGRA~1\mcafee.com\vso\mcshield.exe c:\PROGRA~1\mcafee.com\agent\mctskshd.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\Tablet.exe C:\WINDOWS\Explorer.EXE C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\McAfee.com\VSO\mcvsshld.exe C:\Program Files\McAfee.com\VSO\oasclnt.exe C:\Program Files\iPod\bin\iPodService.exe C:\PROGRA~1\mcafee.com\agent\mcagent.exe c:\progra~1\mcafee.com\vso\mcvsescn.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\MSN Messenger\msnmsgr.exe C:\WINDOWS\system32\Wtablet\TabUserW.exe c:\progra~1\mcafee.com\vso\mcvsftsn.exe C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Documents and Settings\George and Lou\My Documents\My Downloads\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.wanadoo.co.uk/iesearch/default.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.wanadoo.co.uk R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Program Files\Common Files\Microsoft Shared\Stationery\Blank.htm R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer Provided By Wanadoo F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\WINDOWS\system32\WSBar.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe" O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe O4 - HKLM\..\Run: [msnsyslog] C:\WINDOWS\msnappm.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE O4 - Global Startup: TabUserW.exe.lnk = C:\WINDOWS\system32\Wtablet\TabUserW.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Search with Wanadoo - res://C:\WINDOWS\system32\WSBar.dll/VSearch.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRA~1\Yahoo!\Common\yhexbmesuk.dll O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRA~1\Yahoo!\Common\yhexbmesuk.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O10 - Broken Internet access because of LSP provider 'lsp32.dll' missing O14 - IERESET.INF: START_PAGE_URL=http://www.iqon.ie O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.1.2.76.cab O16 - DPF: {4B9F2C37-C0CF-42BC-BB2D-DCFA8B25CABF} - http://zone.msn.com/bingame/rock/default/popcaploader1.cab O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab O16 - DPF: {5554A026-7282-4C11-A8F1-652D0599CD02} (NMInstall Control) - http://a14.g.akamai.net/f/14/7141/1d/www.nielsennetpanel.com/netmeter4_6/OpiStat_preinstaller_activex_en_4.60.63.0_MEGAPANEL_EUROPE_SILENT.cab O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://zone.msn.com/bingame/luxr/default/mjolauncher.cab O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://cdn2.zone.msn.com/binframework/v10/ZAxRcMgr.cab31267.cab O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab34246.cab O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab O16 - DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} (TikGames Online Control) - http://download.games.yahoo.com/games/web_games/tikgames/cinematycoon/cinematycoon.cab O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{115B9C30-EAF6-471C-8477-D513FE8C2172}: NameServer = 195.92.195.94 195.92.195.95 O17 - HKLM\System\CS1\Services\Tcpip\..\{115B9C30-EAF6-471C-8477-D513FE8C2172}: NameServer = 195.92.195.94 195.92.195.95 O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing) O23 - Service: CA License Client (CA_LIC_CLNT) - Computer Associates - c:\Program Files\CA\SharedComponents\CA_LIC\lic98rmt.exe O23 - Service: CA License Server (CA_LIC_SRVR) - Computer Associates - c:\Program Files\CA\SharedComponents\CA_LIC\lic98rmtd.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE O23 - Service: Event Log Watch (LogWatch) - Computer Associates - c:\Program Files\CA\SharedComponents\CA_LIC\LogWatNT.exe O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\system32\Tablet.exe Many thanks Toni-Lou IP: Logged

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