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![]() Windows XP
![]() Both my CD\ROM and CD\ROM burner don't work!
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| Author | Topic: Both my CD\ROM and CD\ROM burner don't work! |
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Josh1 Administrator |
You might want to switch around the cables on the back of the drives, if you need any help with that then let us know. ------------------ For every problem, there is a solution. Please give what you can to the Hurricane relief http://www.microsoft.com/mscorp/citizenship/giving/relief.asp IP: Logged |
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wood6978 Member |
It's kind of ironic that it happened both at the same time....& that it can't be restored to a time previously than the date that it went out isn't it? IP: Logged |
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Josh1 Administrator |
It is either the drive going out or the cable that goes onto the back of the drives. ------------------ For every problem, there is a solution. Please give what you can to the Hurricane relief http://www.microsoft.com/mscorp/citizenship/giving/relief.asp IP: Logged |
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wood6978 Member |
Yes I still get the same erroro message in the DM. IP: Logged |
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wood6978 Member |
I'm not sure how old it is? Maybe three to four yrs. It's a pentium 4 1.7Ghz 256. I got into DOS and tried to hit the root directory and it said "The system cannot find the drive specified". IP: Logged |
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wood6978 Member |
Where is Start-Run located? IP: Logged |
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Josh1 Administrator |
Okay do you still get the same error message in device manager? How old is the Dell? Try this put a cd in the drive go to start-run then type in cmd press enter then change to the root directory of your cd drive. So lets say your cd drive is drive D: then you would type D:\ (then press enter) then you should see C:\ changed to D:\ when you got the root directory changed type dir (press enter) do you see any thing, or do you get another error message? Then after that type exit (press enter) ------------------ For every problem, there is a solution. Please give what you can to the Hurricane relief http://www.microsoft.com/mscorp/citizenship/giving/relief.asp IP: Logged |
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wood6978 Member |
I can open the doors themselves no problem. OK So I did what you said. The BIOS recognizes the two drives, ( by the way it's a Dell dimension 4300), and I removed them both. I then restarted and waited until they were both recognized again......They were recognized yet they still don't work. What do you think now? IP: Logged |
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Josh1 Administrator |
When you say you cannot open up either drives, do you mean the disc door does not come out? Try this, first go into the BIOS and make sure the drive is detected, if not then let us know then go into device manager remove the cd-rom drive, and restart the computer, does this help any? ------------------ For every problem, there is a solution. Please give what you can to the Hurricane relief http://www.microsoft.com/mscorp/citizenship/giving/relief.asp IP: Logged |
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wood6978 Member |
Anyways....My System restore won't go back to an earlier date, before the problem. I noticed it on the 30th and the ealiest available date is the 1st. IP: Logged |
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wood6978 Member |
Hello I'm back, I don't know what's happened. All of a sudden I can't open up either drives. I've scanned it with both adware and sypbot and it still doesn't work. I'd like to do a system restore but I just dumped a bunch of new pictures on here today (to burn them to a CD) and don't want to lose 'em. Here's what I see in the device manager "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)". Can you help? IP: Logged |
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