For information on how to deal with, and protect your computer, please go down to the bottom of the help desk to the archive section (main page). From there select how to combat Spyware, in this archive there are many tools, which will help you combat this problem. Problems concerning the Windows XP Operating System should go in this forum.


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  Everything has gone wrong! Incl System Restore

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Author Topic:   Everything has gone wrong! Incl System Restore
Josh1
Administrator
posted March 22, 2005 01:45 PM     Click Here to See the Profile for Josh1     Edit/Delete Message
You cannot even open them in safe mode? If not then we will need to do a virus scan, then we will need to boot into safe mode with networking support, let me know if you can or cannot open the programs in safe mode.

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AnotherJosh
Junior Member
posted March 22, 2005 02:51 AM     Click Here to See the Profile for AnotherJosh     Edit/Delete Message
I have all of those programs. I can't open them! I open and the moment they're done loading they close.

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Josh1
Administrator
posted March 21, 2005 05:29 PM     Click Here to See the Profile for Josh1     Edit/Delete Message
You will need to download Adaware, Spybot, and MSSpyware, and then most likely you will need to run them in safe mode. When you restart the computer, press the f8 key until you get to a menu then from that menu choose safe mode and then you should be able to run your Antivirus program. You can download Adaware; Spybot at www.download.com and MSSpyware http://www.footslog.com/board/Forum18/HTML/000437.html let us know if you have any other problems.

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AnotherJosh
Junior Member
posted March 21, 2005 02:11 PM     Click Here to See the Profile for AnotherJosh     Edit/Delete Message
My computer has the following problems.

Programs open for the most part, but no security based programs (Spybot, Norton Antivirus, Windows Firewall etc.) or Administration programs (like System Restore :'() will open. The window flashes up and then closes.

When I try and System Restore it says 'System restore has been turned off by group policy' and although I can't access administrative functions through my control panel, I can access group Policy editor through gpedit.msc but then I can't re-enable system restore (it closes).

Last time it worked Norton Anti-Virus needed urgent attention and also Windows Firewall keeps flashing up that something is blocked and Firefox is being denied a connection (IE works, though it does not allow automatic downloads).

What can I do? Someone said they think they got a virus from someone over MSN, but I have no way of deleting it!

Ideas anyone?

[This message has been edited by AnotherJosh (edited March 21, 2005).]

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