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 System shows computer reset on start up?
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| Author | Topic: System shows computer reset on start up? |
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Josh1 Administrator |
posted March 09, 2005 01:50 PM
 
That is a lot of money; I think they should have at least provided the restore disk for free, and that it should have been given to you when you got the machine. And those tech support calls or trips to the shop can be expensive. Although in the USA, most shops usually help you for free, if you call them. How long was the original warranty, one year or 90 days, 30 days? ------------------
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Maverick999 Member |
posted March 09, 2005 05:54 AM
My friend contacted the vendor TINY.com and a sales person convinced her to take out a 3 year extended warranty at a cost of £225.00, then she was told she had to pay a further £40.00 for a CD-ROM disk to reinstall what ever her PC needed to get it working? To add salt to the wound the telephone call cost £25.00. IP: Logged |
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Josh1 Administrator |
posted March 07, 2005 10:43 PM
No problem just let us know when you have looked at it and if you have problems. The boot disk for Home will be in that link I provided. ------------------
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Maverick999 Member |
posted March 07, 2005 03:16 PM
I'm glad you are so patient.Will look at site. I believe it's the home edition. IP: Logged |
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Josh1 Administrator |
posted March 07, 2005 02:13 PM
Have a look at this http://support.microsoft.com/?kbid=310994 ------------------
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Josh1 Administrator |
posted March 07, 2005 02:07 PM
No problem, do you have Windows XP Home or Professional Edition? ------------------
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Maverick999 Member |
posted March 07, 2005 01:56 PM
Thanks for your reply. But 3 out oF 4 methods require disks etc, and I have no idea what method 3 is on about. In the process of trying to obtain disk. IP: Logged |
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Josh1 Administrator |
posted March 07, 2005 01:50 PM
Have a look at this, it does apply for Windows 2000, but it should work for XP, if you need help in doing this then let us know. http://support.microsoft.com/default.aspx?kbid=124550 For future purposes, is their any way you can get a Windows XP cd from that company? ------------------
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Maverick999 Member |
posted March 07, 2005 11:12 AM
Her system had the following installed:- Works V7 CD with office. [This message has been edited by Maverick999 (edited March 07, 2005).] IP: Logged |
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Josh1 Administrator |
posted March 06, 2005 10:45 PM
Yes she will need that, we might could try to fix it without the disk, but it might not work. What software came with the computer? ------------------
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Maverick999 Member |
posted March 06, 2005 02:37 PM
I don't think so. For some reason the company 'TINY' did not send it, which seems strange? Will she need it? IP: Logged |
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Josh1 Administrator |
posted March 06, 2005 02:10 PM
Does she have the Windows XP cd-rom? ------------------
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Maverick999 Member |
posted March 06, 2005 06:01 AM
This is what is shown on the screen:- WINDOWS COULD NOT START BECAUSE THE FOLLOWING FILE IS MISSING OR CORRUPT. She does not have a file to re-install. What can be done please? Regards Maverick [This message has been edited by Maverick999 (edited March 06, 2005).] IP: Logged |
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Josh1 Administrator |
posted March 06, 2005 12:05 AM
Hey its no problem, your welcome for the reply. Yes that would help, the error messages, and should we need to reinstall Windows, the CD-ROM of windows XP will help us, as that is what we shall use for the installation. ------------------
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Maverick999 Member |
posted March 05, 2005 01:35 AM
'TINY' is a company. Sorry I sound vage.I will take a look myself and write down verbatum what it says on the screen. I think she means the CD disk used to install windows XP. Thanks for getting back to me. IP: Logged |
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Josh1 Administrator |
posted March 04, 2005 07:01 PM
Is tiny a company or a person? What happens when you turn it on, any error messages? If so then could you please tell us the messages? I do not know what you mean by this “Can this be done without a disk?” ------------------
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Maverick999 Member |
posted March 04, 2005 08:03 AM
A friend bought her system from 'Tiny'. It no longer runs and when switched on shows that the system requires a reset. Can this be done without a disk? Advice please? IP: Logged |
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