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Josh1 Administrator |
posted March 24, 2005 01:55 PM
 
Hey glad everything worked out for you! Sure thing we will be here when you have another problem to help you out. ------------------
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Batteryboy Member |
posted March 24, 2005 12:33 PM
Hi Josh, It's good news every thing went ok. It's nice to start your computer without other names appearing on screen. the manual did'nt really explain very clearly,it actually read like this "Quote" Put the recovery cd in drive D: and follow on screen instructions, there was nothing to say use the application & surport cd. Well Josh with a lot of help and direction from you all went well, I would also like to thank the other members for thier help too. Thank-you all. Batteryboy, Steve. P.S. I will not hesitate to give you a call if other problems occur. IP: Logged |
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Josh1 Administrator |
posted March 21, 2005 12:57 PM
I kind of thought something was not right when we were looking at that cd, I was actually thinking some one gave you the wrong cd, but we were just using the wrong one. Hopefully it should work, you should just be able to boot off that cd and it should work. Let us know if you have any other problems. ------------------
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Batteryboy Member |
posted March 21, 2005 07:24 AM
Hi Josh, I have picked up on Whatts posting, The proceedure for recovery. It seems I was using the Medion recovery cd rom which was wrong,I Should be using the Application & surport cd. So Josh I'll take it through the proceedure and see what happens. I would like to thank Whatts Tom the information and if all goes well I will be back to let you know the result.Thanks Josh. Batteryboy. Steve IP: Logged |
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Whatts Junior Member |
posted March 20, 2005 04:26 PM
You're welcome, glad to help. It should work, since I'm now typing this from my Medion PC. Freshly reinstalled :-) Greetz, - Tom - IP: Logged |
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Josh1 Administrator |
posted March 20, 2005 02:06 PM
Whatts, thanks for that, I hope this will work! Thank you again ------------------
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Whatts Junior Member |
posted March 20, 2005 11:53 AM
Found it! My other PC is at this very moment recovering to the orignal installation. http://www.techsupportforum.com/archive/index.php/t-5833.html =====copy/paste======== For anyone else out there who experiences the problem, the exact procedure to follow is listed below: 1. Insert the Applications and Support CD into your DVD drive and restart If you follow this to the very letter, it works. Hope it can still help anyone... - Tom - IP: Logged |
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Whatts Junior Member |
posted March 20, 2005 11:33 AM
Because I have a problem with my Medion PC recovery disc I was googling and found this thread. I have exactly the same German message (it roughly translated means the HD isn't found and recovery is stopped). I think this is because the PC isn't 100% original, maybe because I changed drives or something. I had only 1 DVD burner in the PC when I tried to recover, and figured that it might be a missing drive letter (because there is no more second DVD drive, there is one less drive letter and this might cause the error, because the Medion recovery program is not prepared to cope with this). So I reinstalled the DVD-ROM it came with and tried again but still the same message... I also removed the PCI-card modem it came with, and I noticed the program scans the PCI buses before it gives the first menu option, maybe it has something to do with this? Anyway, I need to contact my local Medion support tomorrow again on an unrelated issue, I will check with them tomorrow unless I still figure it out today... Greetz, - Tom - IP: Logged |
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Josh1 Administrator |
posted March 17, 2005 01:14 PM
What is the name and model number of this PC? I assume that, if any changes were made to the original settings those settings that were made, will not be restored, only the original settings will be. Which means any changes that were made after the system got to the person first will not be restored only the original ones will be. Any hardware that was installed by you or the person that had this before you, and that is not original will be ignored. It does not mean it will not work, and install the hardware because Windows XP will know the hardware is there, but the recovery disk will not have the software to make it work, you have to provide the software. Can you get in touch with the person who had it before you did, and ask him if there was any was any trouble using the recovery disk, or is there something else we need to do? Most recovery disks you put in the drive boot off of it, and reinstall the software. ------------------
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Batteryboy Member |
posted March 17, 2005 07:23 AM
Hi Josh, I tried F: drive but no luck. Josh I am a little confused by the manuals instructions on Restore Factory Setting in one paragraph it says,(Limits of Recovery). Quote: Changes made to the original configurations (RAS, Desk top or internet settings)and installed software will be ignored by this recovery and will not be reloaded. Driver updates or hardware installed by you will be ignored by this recovery. The abbreviation (RAS,) I think means Registered Administrators Setting which belonged to the previous owner. The reason I am confused, is do those settings stay in the computer after a restore. I would also like to thank RS Square for the help with the translation. Batteryboy. ------------------ [This message has been edited by Batteryboy (edited March 17, 2005).] IP: Logged |
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RSquare Junior Member |
posted March 14, 2005 06:43 PM
The German -- wird beendet -- means "will be terminated." To leave the DOS window, just type the word 'Exit' and the Enter key to quit. IP: Logged |
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Josh1 Administrator |
posted March 14, 2005 01:31 PM
Alright, did you try F:\recovery\retter.exe try that or whatever drive your recovery cd is in. ------------------
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Batteryboy Member |
posted March 14, 2005 06:02 AM
There are two drives F:CDRom\DVD and CD Rom. CD\Rewriter. I normally use F:drive as my CD\Rom drive. Batteryboy. IP: Logged |
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Josh1 Administrator |
posted March 13, 2005 02:22 PM
What letter is your cd-rom drive? If I was corrupt the file would still be there but not work properly. ------------------
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Batteryboy Member |
posted March 13, 2005 09:09 AM
Hi Josh, The black screen that comes up when I open retter will not let me type anything at all into it. So I tried typing the comand into the comand prompt screen but no luck the message came back the system cannot find the path specified. Josh, I tried a seach for files and folders, recovery\retter in C: D: & E: drives even the hidden files but the seach came up blank. Surely if the files and folders are in any of the drives they should have shown.The answer to your question, the computer is a medion and everything was installed at the factory, which according to the manual is in Swindon Wiltshire in the UK it could be a German make, but the instruction and illustrations are in English, the person who owned the computer before me was also English. Josh, it's got me thinking could it be that the recovery\retter file is a corrupt file? Batteryboy. ------------------ [This message has been edited by Batteryboy (edited March 13, 2005).] [This message has been edited by Batteryboy (edited March 13, 2005).] IP: Logged |
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Josh1 Administrator |
posted March 12, 2005 01:51 PM
Okay try this, when you go to the black window you need to specify the whole path, so lets say you want to get to the retter.exe file, so you would type the name of your CD-ROM drive letter, if it is D then type D:\ then you want to type the folder retter lies in. That would be in the recovery folder so you would type D:\recovery then finally the retter.exe so you would type D:\recovery\retter.exe This is how you get to files in a command prompt or command line. Is that manual also in English? The reason for me asking because If the whole restore disk is German, or maybe even parts it may install the German version of Windows XP. I suspect that when you got that black pop up in Windows you tried to run a command prompt or DOS executable and, that is why that box popped up. ------------------
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Batteryboy Member |
posted March 12, 2005 04:49 AM
I tried to run start as you suggested it came back with,the parameters are incorrect. Remember when I opened the recovery folder, and then retter a window opened like the comand promt window. Then when I tried to close the window I got that message,windows cannot close this program it needs more time then after awhile it says end now. Is it possible that the window has to be left open to run the program? what makes me think like that is the message when you close the window. On the other subject the computer was bought from Dixons in the UK, as far as the Germam is concerned I have'nt any idea were it comes from, except it is in the manuals instructions, you can restore the system from retter.exe file. Batteryboy. ------------------ IP: Logged |
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Josh1 Administrator |
posted March 10, 2005 01:53 PM
The person that gave the computer to you is that person German or lived in Germany? You should be able to just place the cd, boot off of it and reinstall Windows. Try this, go to start-run then type cmd and then type E:\recovery\retter.exe see what happens. ------------------
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Batteryboy Member |
posted March 10, 2005 06:17 AM
I opened the recovery file to retter.exe I then opened retter and got a window like the comand prompt window with a black back ground across the top, but not exactly in the window was C:\E:\recovery\retter.exe. Out of curiosity I looked up the word retter, and found retter is German and means rescuer. Anyway going back to what I was explaing, no setup icons appeared just the cursor flashing against a black background, I tried to type C:\E:\recovery\retter.exe. but when I typed the first letter the window would disappear off screen. I don't seem to be having much luck do I. Batteryboy. ------------------ [This message has been edited by Batteryboy (edited March 10, 2005).] IP: Logged |
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Josh1 Administrator |
posted March 09, 2005 01:59 PM
German, that is strange, If that is the size for the retter folder then it about the size of a cd, 654MB. Okay when you open up the recovery disk, do you see any setup icon? Your welcome for the help on OEM, it can be confusing. ------------------
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Batteryboy Member |
posted March 09, 2005 12:54 PM
Hi Josh.1. I went to my computer and did as you sugested I opened the e:\retter\recovery, the folder opened to retter I opened retter and a screen simular to the comand prompt screen with the cursor flashing in the left hand corner. Then came a message in German, the message read Keine festplatten vorhanden H.Copy, wird beendet, which translated I think means. No hard drive disks available, H.Copy is concluded, but Im' not sure about the last word I think it could be included. When I went into retter, and came out again a window came up: windows cannot end this program it needs more time to complete a operation, then under that To return to windows and check the status of the program click cancel. or press end now. So inside the recovery folder you have retter and the retter files 000000 654,075KB. Thank-you for explaining the meaning of EOM at least I'm that much wiser.Thanks again Batteryboy. ------------------ [This message has been edited by Batteryboy (edited March 09, 2005).] [This message has been edited by Batteryboy (edited March 09, 2005).] IP: Logged |
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Josh1 Administrator |
posted March 08, 2005 02:07 PM
OEM stands for Original Equipment Manufacturer, now what this means is straight from the Manufacturer. So lets say you buy a computer from Dell or another company Dell has a license copy to buy Windows XP then they ship their own stuff on that cd, or they create a restore disk with Windows XP on that cd. That is not OEM, because it is not the original one that came from Microsoft as it was, unless they provide you with a copy of Windows XP. If you buy Windows XP in a store then that is OEM because the store buys Windows XP as a reseller then they just simply put the OS on the shelf, with no change to the product. When you were asked for the password, you should have been able to just press enter, if you have none set. If you want to restore the system everything on your hard drive, could be erased, as it will most likely restore the system as it was in the factory. I think you tried to install Windows on top of Windows, or you made another Windows folder, and tried to install it in that folder, but in the same area, your original copy is. Can you run Windows at all on this computer? Try this go to my computer, with the restore disk in, and open up e:\retter.exe\recovery directory, see what happens, this may not work while in windows. Make sure you are doing this on this computer, if you can get windows to run. Let us know what happens and if you can get that folder to open up. Remember if you complete the restore process, your data may be erased. And the other option was to just run windows now, or was it run windows installation? ------------------
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Batteryboy Member |
posted March 08, 2005 07:32 AM
On looking through the manual the chapter on the hard drive I found quote,your system comes with an OEM version of Microsoft Windows(r) opperating system which fully surports all the features of the computer. I decided to continue so I put the cd into the drive and pressed load from cd, two options came up; To run windows now; To repair a windows xp installation using recovery console press R, I tried R and this appeared 1: C:\windows. Which windows intallation would you like to log onto, so I pressed 1 then I was ask for the administrators pass word, which I do not have so I quit.I then tried run windows now, that came back with it is unadvisable to run windows on a partion that already contains the installation. On looking back through the manual It does say you can restore the system from the retter.exe file located in E:\recovery\ as well, how would I enter that would it be, run.e:\retter.exe\recovery\ Out of curiosity could you please tell me what OEM Stands for in OEM version of Microsoft Windows? Batteryboy. ------------------ [This message has been edited by Batteryboy (edited March 08, 2005).] IP: Logged |
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Josh1 Administrator |
posted March 07, 2005 01:44 PM
Its no problem, that is most likely why you are getting the error message about the version. Well you have a recovery disk, not a OEM Windows XP CD-ROM, so when you want to reinstall Windows, its most likely going to format your hard drive, simply because that is how recovery disks works. You could try to continue with the reinstall, but just read all the dialogs, and if it says anything about formatting or erasing your hard drive, if you continue then your hard drive will be formatted. ------------------
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Batteryboy Member |
posted March 07, 2005 07:22 AM
Sorry I misread your question in the first place I do have service pack 2 and regarding your question what is written on the cd. Medion product recovery cd rom.Then it has, The software included on this recovery cd rom was preinstalled on your hard drive at the factory and may only be used for backup and recovery of your medion computer system. I have also found a passage in the manual that says; You can restore the system from the retten.exe file located in d:\recovery\.Then it goes on to say, this is recommended since this file might more recent. The only thing is I am not very computer litterate I'm just about up on the basics I have never really tried to change anything like this, and I do really appreciate your help; I do have the key code for the cd. Battery.
[This message has been edited by Batteryboy (edited March 07, 2005).] [This message has been edited by Batteryboy (edited March 07, 2005).] IP: Logged |
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Josh1 Administrator |
posted March 06, 2005 02:06 PM
Okay lets try another way, press the windows key(the one with the flag on it) then press the Pause/Break key on the keyboard, then a window should pop up, look under system does it say Service Pack 2? ------------------
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Batteryboy Member |
posted March 06, 2005 05:45 AM
Hi Josh.1. The answer to your guestion go to systems what does it say? system storage, then when I open system storage I have turn off system storage to all drives there are 3 drives then its got status monitoring. I do have the windows home edtion key. Batteryboy ------------------ IP: Logged |
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Josh1 Administrator |
posted March 04, 2005 06:58 PM
You most likely are getting that error message, because you have Service Pack2, or something else, what does the writing say that is on the cd, that came with the computer? Try this, right click the my computer icon, then go to properties then look under system, what does it say? Also make sure you have the registration key code, you will need that, if you do not have that code then you will not be able to reinstall Windows. ------------------
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Batteryboy Member |
posted March 04, 2005 08:00 AM
Hi Josh.1. It's me again, I put the windows cd into the drive.The option I got was install windows, when I tried I got this message: Setup cannot contiue because the version of windows on your computer is newer than the version on the cd. Then a warning appeared if you should decide to delete the newer version of windows currently installed on your computer the files and setting cannot be recovered. The cd is the original that came with the computer software package. Does this mean that every thing on the cd is out of date? Batteryboy ------------------ IP: Logged |
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Josh1 Administrator |
posted February 28, 2005 02:07 PM
If you reinstalled Windows, it should not do anything to your data, this true if you have the Windows XP CD-ROM, if you have a recovery disk that has Windows XP on it, included with the manufacturer’s stuff on it, then in order to reinstall Windows your hard drive would be formatted. See what you want to change is one of the main paths for Windows and your other settings. So in order to change that, you need to run setup, so setup can do it for you, and does not mess anything up. The name as you refer too, will only be on the partition (or drive, volume) Windows XP is on. I have five separate partitions, (think of a pie cut into slices, in your case one whole pie but three slices within that pie). One hard drive, but three partitions within the one hard drive, now your system drive is called the Boot drive; this is where Windows XP lies, if you mess with one slice this will not affect the others, just as you eat a pie the other slices do not get affected until you eat that piece. Wedor is right the registry (or system backbone) could change it, but if you mess up in the registry, your system could be nonworkable. ------------------
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Batteryboy Member |
posted February 28, 2005 08:28 AM
I have succeeded in changing the name of the computer to mine but it is still registered to the person I inherited the computer from. as this is my first computer and really just about grasping the basics,I am wondering would I lose any files or updates on my Norton firewall or anti-virus data? or ay other information I need.The computer has a 40 gig HD split into 3 C, Boot D, Backup E,Recovery,as a novice I not sure how this will afect things, would his name and details be on the backup and the recovery drives too? I do have the Medion Product Recovery CD Rom. Microsoft Windoow XP Home Edition. Batteryboy Hello Wedor Thank-you for your information and I understand what your saying about the registery, much appreciated. Batteryboy. ------------------ IP: Logged |
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wedor Moderator |
posted February 27, 2005 08:44 AM
The only place to accomplish this is in the registry, not a place for most people to be playing around. The only other option is a re-installation of XP. IP: Logged |
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Josh1 Administrator |
posted February 27, 2005 12:26 AM
Do you have the cd; we may need to reinstall windows, so that you can change the name. See if this works, http://support.microsoft.com/Default.aspx?kbid=295017 Home edition, is not able to join a domain, just try, and change the name. ------------------
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Batteryboy Member |
posted February 26, 2005 05:53 AM
Hi Josh.1.Thank-you for your reply. I have tried what you suggested, I put my name in the box but the only change is that my name and the previous owners name are coming together with my files.Otherwise there's no change,I do have Microsoft Windows Home Edition Version 2002.My Computer Properties show that the computer was registered to the previous user. Thank you for your time. Batterboy ------------------ IP: Logged |
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Josh1 Administrator |
posted February 25, 2005 11:51 PM
Try this, to see if this helps, go to control panel then look for accounts and see if you can change the name that way. That may just change the login name, so if does not change the other then let me know, or you might not be able to change it. If that does not work, right click the my computer icon go to properties then go to Network identification then go to properties put then name you want in the computer name box. I don’t know if this method will change what you want if not then let us know. Do you have the Windows XP CD-ROM, we may need that. ------------------
[This message has been edited by Josh1 (edited February 25, 2005).] IP: Logged |
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Batteryboy Member |
posted February 25, 2005 07:26 AM
I recently inherited a computer,I have already recieved help from you with the bios, which is now ok. My problem now is I keep getting c:/document and setting/ then the users name. Since the name is not mine, is there any way I could change the name to my own? I would appreciate any help I could get on this matter. Batterboy. ------------------ IP: Logged |
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