For information on how to deal with, and protect your computer, please go down to the bottom of the help desk to the archive section (main page). From there select how to combat Spyware, in this archive there are many tools, which will help you combat this problem. Problems concerning the Windows XP Operating System should go in this forum.

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Author Topic:   Outlook express problem
Josh1
Administrator
posted August 24, 2003 02:00 PM     Click Here to See the Profile for Josh1     Edit/Delete Message
Okay well, if you need our help with anything, then let us know as we will always be here to help you.

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petefeth
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posted August 24, 2003 02:59 AM     Click Here to See the Profile for petefeth     Edit/Delete Message
Thanks Josh, yeah I need to reformat and everything's backed up.

Thanks once again for all your help anyway.

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Josh1
Administrator
posted August 23, 2003 10:37 PM     Click Here to See the Profile for Josh1     Edit/Delete Message
Your sure about that? If you do reformat, then make sure you backup your data if you have any important information. I just to make sure that you want to do this.

------------------
To every Problem there is
a Solution.
------------------------
I love Ciela
www.compsol.8k.com
www.footslog.com


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petefeth
Member
posted August 23, 2003 09:18 PM     Click Here to See the Profile for petefeth     Edit/Delete Message
Josh, had a look at the Micro$oft site you recomended but seeing as it's such a minor problem the fix doesn't seem worth it. Anyway my PC is so slow at the moment I think it's time I did a re format, so I think that'll fix the problem. Thanks very much for your time and help.

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Josh1
Administrator
posted August 21, 2003 10:37 PM     Click Here to See the Profile for Josh1     Edit/Delete Message
Have a look at this http://support.microsoft.com/?kbid=318378

------------------
To every Problem there is
a Solution.
------------------------
I love Ciela
www.compsol.8k.com
www.footslog.com


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petefeth
Member
posted August 21, 2003 10:14 PM     Click Here to See the Profile for petefeth     Edit/Delete Message
No luck with that either!

Thanks.

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Josh1
Administrator
posted August 21, 2003 07:37 PM     Click Here to See the Profile for Josh1     Edit/Delete Message
Your welcome try this. Go back to Internet options then go to Advanced, and look for Browsing, and go down until you see"reuse windows for launching shortcuts." Uncheck that and then hit apply and ok see if that helps.

------------------
To every Problem there is
a Solution.
------------------------
I love Ciela
www.compsol.8k.com
www.footslog.com


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petefeth
Member
posted August 21, 2003 07:06 PM     Click Here to See the Profile for petefeth     Edit/Delete Message
Josh, I did have a pop up stopper running, disabled it and followed your other instructions but I still have the same problem. I ran a virus check too, thinking that might be the problem but it came up clean. It's only a minor problem but it's really annoying, got any other ideas.

Thanks for helping me.

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Josh1
Administrator
posted August 19, 2003 08:52 PM     Click Here to See the Profile for Josh1     Edit/Delete Message
Okay try this, if you have a pop up stopper on your PC then that may be the problem. If everything is fine there, then in Internet Explorer, go to Tools-Internet Options-Programs make sure the box that says check to make sure Internet Explorer is the default browser, check that and hit apply. Then while still in Internet Options- go to Advanced and hit restore defaults then hit apply and Ok. Try that and let us know how it goes.

------------------
To every Problem there is
a Solution.
------------------------
I love Ciela
www.compsol.8k.com
www.footslog.com


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petefeth
Member
posted August 19, 2003 08:07 PM     Click Here to See the Profile for petefeth     Edit/Delete Message
I'm running XP and explorer 6 with outlook express, and all of a sudden the links in emails I recieve no longer work. Has anybody got any clues on how to fix it? Thanks

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