For information on how to deal with, and protect your computer, please go down to the bottom of the help desk to the archive section (main page). From there select how to combat Spyware, in this archive there are many tools, which will help you combat this problem. Problems concerning the Windows XP Operating System should go in this forum.

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Author Topic:   Windows XP Pro SP1
Hugger1
Member
posted August 05, 2003 11:33 AM     Click Here to See the Profile for Hugger1     Edit/Delete Message
I've tried that solution with no luck. It's for Windows XP Pro, though.

It installs okay. But if I run the Windows Update again it says there is still 1 critical update and service pack to install. But in my installation history it shows that the critical update and service pack has been installed successfully.

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Josh1
Administrator
posted August 04, 2003 08:05 PM     Click Here to See the Profile for Josh1     Edit/Delete Message
I don't know if this will fix your problem, but look at it and try it see if it works.

"Problem Description:
After clicking the Scan for updates link the scan shows the "No updates are available at this time" message and the Windows text on the left-hand side of the web page is greyed out. A review of the Windows Update.log file does not show any errors.


Resolutions:
The Windows Version registry key may be set incorrectly. Please follow these steps to check this key and fix the version number if required:

1. Click on Start, Run and type "regedit" (w/o the quotes). The Registry Editor will open.
WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows 98/ME. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk and make sure your critical data is backed up before proceeding.

2. Navigate to the following key:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion

3. Look for a key called VersionNumber and check the Data value for this key. Depending on the version of Windows you are running, the key should read the following:

If running Windows 98 Original, the data value should be 4.10.1998.
If running Windows 98 Second Edition (SE), the data value should be 4.10.2222.
If running Windows ME, the data value should be 4.90.3000.

If your current VersionNumber Data value does not match the Data value that it should be for your operating system, then you need to manually change the Data value by double-clicking on the Data value and typing in the correct value.

4. After making the change, connect to the Windows Update site and see if you still get the No updates available message. "

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a Solution.
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Josh1
Administrator
posted August 01, 2003 06:36 AM     Click Here to See the Profile for Josh1     Edit/Delete Message
We are looking into this for you.

------------------
To every Problem there is
a Solution.
------------------------
I love Ciela
www.compsol.8k.com
www.footslog.com


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Hugger1
Member
posted July 30, 2003 02:25 PM     Click Here to See the Profile for Hugger1     Edit/Delete Message
It installs okay. But if I run the Windows Update again it says there is still 1 critical update and service pack to install. But in my installation history it shows that the critical update and service pack has been installed successfully.

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Josh1
Administrator
posted July 30, 2003 12:06 PM     Click Here to See the Profile for Josh1     Edit/Delete Message
Does it install?

------------------
To every Problem there is
a Solution.
------------------------
I love Ciela
www.compsol.8k.com
www.footslog.com


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Hugger1
Member
posted July 30, 2003 06:18 AM     Click Here to See the Profile for Hugger1     Edit/Delete Message
When I try to update Windows it says there is still 1 critical update and service pack to install. But in my installation history it shows that the critical update and service pack has been installed successfully.

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Josh1
Administrator
posted July 29, 2003 07:02 PM     Click Here to See the Profile for Josh1     Edit/Delete Message
When you try and update windows again what happens? Is this the exact error message?

------------------
To every Problem there is
a Solution.
------------------------
I love Ciela
www.compsol.8k.com
www.footslog.com


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Hugger1
Member
posted July 29, 2003 03:59 PM     Click Here to See the Profile for Hugger1     Edit/Delete Message
Looks like a good procedure. But I'm looking for something a little less complicated. All I want to do is for the update to say that it has been downloaded and installed.

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sweetsue
Member
posted July 29, 2003 07:24 AM     Click Here to See the Profile for sweetsue     Edit/Delete Message
Try this site if you have a burner and want to fix XP for good. I did.
http://www.theeldergeek.com/slipstreamed_xpsp1_cd.htm

Sue.

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Hugger1
Member
posted July 29, 2003 06:45 AM     Click Here to See the Profile for Hugger1     Edit/Delete Message
Hi all.

I was finally able to download Windows XP Pro SP1 and update Windows. But when I go to the Windows Update site it still says I need to download Windows XP Pro SP1 and update Windows. But in the installation history it is listed as being installed correctly. Any ideas?

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