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 reset registry settings after reformating..
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| Author | Topic: reset registry settings after reformating.. |
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wedor Moderator |
posted August 21, 2003 09:15 PM
 
This is likely your problem, Since a specific port is used for the TCP data connection (1503), if the client is behind a non-UPnP NAT device, the port must be mapped to that client. This ensures communication through the least common denominator NAT device. This also means the port cannot usually be used by another client behind the NAT device; only a single client behind the same NAT device can have an AS or WB session active. You would need to open that port on your router. IP: Logged |
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Josh1 Administrator |
posted August 21, 2003 01:25 PM
Your welcome. ------------------ IP: Logged |
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jonnyj Member |
posted August 21, 2003 01:07 PM
thanks greatly* i sent them another request for help, but wouldn't doubt getting the same exact response from them. IP: Logged |
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Josh1 Administrator |
posted August 21, 2003 12:47 AM
Let me see what I can find out on this, so that you don't have to pay for anything. ------------------ IP: Logged |
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jonnyj Member |
posted August 21, 2003 12:44 AM
well, they only gave me the option of paying them for help. I do have a Dell, bought from Dell.com, though MSN Messenger wasn't on the computer when I bought it. IP: Logged |
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Josh1 Administrator |
posted August 21, 2003 12:28 AM
So they told you to contact your Manufacturer? You have a Dell? ------------------ IP: Logged |
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jonnyj Member |
posted August 21, 2003 12:19 AM
LOL it appears that since my XP is OEM, they will not give me free support... even though my question was about MSN Messenger. IP: Logged |
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Josh1 Administrator |
posted August 16, 2003 05:58 PM
Okay, well let us know what they say. IP: Logged |
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jonnyj Member |
posted August 15, 2003 07:59 PM
Hmm, well the whiteboard still doesn't work after the install, and Microsoft has asked me for some more information, and i'm waiting to hear back from then. IP: Logged |
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Josh1 Administrator |
posted August 12, 2003 12:36 PM
I don't know about that with the cable modem, because I have never heard of that. So it could be true. ------------------ IP: Logged |
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jonnyj Member |
posted August 12, 2003 07:42 AM
The file transfer on MSN messenger and Windows messenger actually did always work for me. I'll be using MSN messenger in a few days and see if whiteboard works with the new version. It seems interesting that me and my girlfriend can use yahoo messenger's equivalent of whiteboard just fine. Someone who helped me with a different yahoo issue said that her and me both having cable modems would make it not possible to use whiteboard, but i don't recall seeing anything like that mentioned at the MSN sites. IP: Logged |
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Josh1 Administrator |
posted August 11, 2003 10:36 PM
Well depending how bad it is, I think that it may be a configuration issue or an update issue then again it may be something easy to fix. However I do not know what is at fault at this point. I don't want to scare you, it should be easy to fix, as this problem has been asked on the helpdesk before, it is just is a lengthy fixing process. As I see it if the router is at fault, its just another thing to fix. Version 1.45.6 did fix the Windows Messenger file transfer? ------------------ [This message has been edited by Josh1 (edited August 11, 2003).] IP: Logged |
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jonnyj Member |
posted August 11, 2003 10:22 PM
(version 1.45.6) http://www.linksys.com/download/firmware.asp?fwid=3 is the firmware i just installed. and "6. Fixed MSN messenger with Windows Messenger file transfer." is why i installed it. it seems like it could possibly help with whiteboard. It is bad if the router is at fault? IP: Logged |
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Josh1 Administrator |
posted August 11, 2003 09:51 PM
Looks like that we are getting further into to solving this. Not so good if the router is at fault. Let us know when they reply back to you. In reference to this, "I just saw that as well as the UPnP compatibility firmware, they also have one to resolve MSN messenger problems... so I downloaded that and will see if it works, and I'll post back." Is this what you are talking about? http://kb.linksys.com/cgi-bin/om_isapi.dll?clientID=170151&QuestionText=NAT&SelectName1=&advquery=%5bs%5d%5bRank%2c%2050%3a%5bSum%3a%20NAT%5d%5bMerge%3a%20%5bThesaurus%3a%20NAT%5d% 5d%5d&infobase=linksysrev.nfo&record={1BD}&softpage=IKW_ENU_JDocView ------------------ [This message has been edited by Josh1 (edited August 11, 2003).] IP: Logged |
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jonnyj Member |
posted August 11, 2003 09:12 PM
interesting reading so the NAT in my linksys router http://www.linksys.com/products/product.asp?grid=34&scid=29&prid=20 is likely the cause of the problems I just saw that as well as the UPnP compatability firmware, they also have one to resolve MSN messenger problems... so i downloaded that and will see if it works, and i'll post back.
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Josh1 Administrator |
posted August 11, 2003 07:31 PM
Do these help? http://www.windows2000faq.com/articles/index.cfm?articleid=39743 http://www.windows2000faq.com/articles/index.cfm?articleid=14985 http://www.windows2000faq.com/articles/index.cfm?articleid=39744 http://support.microsoft.com/?kbid=818043
[This message has been edited by Josh1 (edited August 11, 2003).] IP: Logged |
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Josh1 Administrator |
posted August 06, 2003 09:20 PM
Your welcome, Did you contact MSN support? ------------------ IP: Logged |
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jonnyj Member |
posted August 06, 2003 01:38 PM
thanks for checking back no, the only help i can find is http://www.microsoft.com/technet/treeview/default.asp?url=/technet/prodtechnol/winxppro/deploy/worki01.asp but the content is a little too esoteric for me to understand. i've also tried to find help here http://www.bigblueball.com/im/msn/default.asp but haven't found answers yet IP: Logged |
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Josh1 Administrator |
posted August 06, 2003 11:27 AM
Were you able to get this fixed? ------------------ IP: Logged |
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Josh1 Administrator |
posted July 26, 2003 11:08 PM
Jon your welcome, I hope that they are able to help you. ------------------ IP: Logged |
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jonnyj Member |
posted July 26, 2003 10:59 PM
thank you for your time and effort, and this for this link. I've searched a lot and it does seem to be an uncommon problem. If I can find a fix with MSFT's help, I'll post it here. Jon IP: Logged |
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Josh1 Administrator |
posted July 26, 2003 10:24 PM
I am fresh out of ideas, and I would like for you to get the fastest help that you can get. Go to http://support.msn.com/ for further help, as they specialize in Messenger, they should be able to get your problem solved. I am sorry we could not be of much help, with this problem. I think that something is interfering with messenger maybe a service, or software, although I do not know what it could be. ------------------ IP: Logged |
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jonnyj Member |
posted July 26, 2003 07:27 PM
no luck still i went to yahoo messenger and their canvas feature works, but I'd like to use MSN's since it's larger... just interesting to note that yahoo's works IP: Logged |
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Josh1 Administrator |
posted July 24, 2003 03:56 PM
Something for sure is effecting it. I have not find anything at Microsoft support yet. Try that and let us know what happens. ------------------ IP: Logged |
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jonnyj Member |
posted July 24, 2003 01:43 PM
I tried to match my logged IM whiteboard attempts with the viewer errors, and there were days where i had many failed attempts with whiteboard, and the viewer showed no errors for MSN. I did notice loads of WebScanX errors, from my McAafee virus-scan which isn't completely compatible with xp. i'll be trying whiteboard with the newest version of MSN, and with my McAfee disabled and see if it will work
Event Type: Error Description: For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. IP: Logged |
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Josh1 Administrator |
posted July 24, 2003 12:15 PM
Go to control panel-performance and maintenance-administration tools. Then go to event viewer-system then on the date you tired to connect with windows messenger, look for a warning or an error. Then copy and paste the message, to do this double click the message and you will see the clipboard hit that, then in the reply box, right click, and hit. paste. Make sure you do not give the User, and the computer name, because of security measures. See like I did I copied an error and then deleted the User and Computer name. Remember look for an error or warning that is dealing with windows messenger,
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. ------------------ IP: Logged |
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Josh1 Administrator |
posted July 23, 2003 08:48 PM
Okay let us know what happens. I will contrinue to find an answer. ------------------ IP: Logged |
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jonnyj Member |
posted July 23, 2003 07:03 PM
It doesn't work yet with that change. I just upgraded to the most recent version of MSN Messenger, and I'll see if it works now.
" JJ IP: Logged |
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Josh1 Administrator |
posted July 16, 2003 01:37 AM
Okay let us know if that works, the upgrade if not then we will work on this until it works. ------------------ IP: Logged |
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jonnyj Member |
posted July 15, 2003 11:27 PM
when we are both using MSN Messenger, she gets no error message, and I am told "there is an unknown problem" When I switch to Windows Messenger, I am told error 0x80ee000b No media is available for the session" and she sees it will launch my whiteboard program but says "not in a call"
JJ IP: Logged |
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Josh1 Administrator |
posted July 12, 2003 10:42 PM
Do you, or your girlfriend get a NAT error? ------------------ IP: Logged |
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jonnyj Member |
posted July 12, 2003 09:24 PM
no, it didn't work in 98. When i had only 98, i also only had MSN Messenger installed (since Windows Messenger requires XP)
I have a Zone Alarm Pro firewall, and i have all access and server accepted for MSN Messenger, Windows Messenger, RTC Application Sharing, and Windows NetMeeting I do have Internet Connection Firewall turned off for my network
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Josh1 Administrator |
posted July 12, 2003 04:33 PM
Does Whiteboard work in 98? ------------------ IP: Logged |
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jonnyj Member |
posted July 12, 2003 02:03 PM
my girlfriend and i are both using MSN Messenger 6.0. She uses whiteboard with everyone else she knows without any problems. We cannot use application sharing either, but we can share files and IM okay. I get the error message When my new XP computer came, a technician reformatted it and added win98SE and then put XP back on (for dual boot) JJ IP: Logged |
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Josh1 Administrator |
posted July 10, 2003 11:57 AM
To put it simple the registry is the backbone of the Operating system. All the settings are in the registry called values. Just as the backbone in the support of humans. True the registry settings are changed when you format and reinstall the OS, the settings are erased. When you install the Operating System, the settings for the registry are new, and the default. When you start to install software and additional hardware then values are added and changed in the registry. I am not aware of any 3rd party programs that will rest the settings back to the normal default. System restore that comes with Windows XP, can restore the system back to a date you specify, thus rolling back the registry, and other system settings. Also last know good configuration; will go back to a point in time when the system last worked. It looks at the registry, and other system files, and looks at a date that worked, and when it finds it, it will boot using the configuration of that “last know good date”. You usually use the last good configuration method when your system does not boot not windows, are you are having major problems. Are you getting any error messages when you try to run whiteboard? Also whomever you are trying to run it with, are they having any problems, any error messages on their end? What version of Messenger are you running? Are you running windows messenger 4.6, or 4.7 or another version? ------------------ IP: Logged |
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jonnyj Member |
posted July 10, 2003 01:32 AM
hi, I'm not able to use whiteboard with my MSN Messenger, and someone else who had the problem said that he found it was due to his registry settings being altered after reformatting his hard drive. I had my hard drive reformatted as well, so i'm thinking this might hint at my solution. He said that he fixed it by running some program that reset his registry settings. (he forgets the program) Is there such a program, and is it safe to run? (I understand some of my computer, but i don't understand the registry settings) thanks... IP: Logged |
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