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Josh1 Administrator |
Well I am glad that everything works now, and you have finally got everything straightened out. Those are all valid points you have there. Thanks for all the kind words, and should you every buy another computer, you can always come here and ask us, some sales people sometimes try and sweeten the deal to much. It is there job to make you the consumer buy that product and will use every tactic to make that happen. Your welcome for the help anytime. ------------------ IP: Logged |
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lakefever Member |
just added more ram. big difference. it is running a lot faster. after going to every link posted, every website, spending 5+ hours on the phone to dell, reloading, reconfiguring, and being frustrated, i have learned a few things. 1. dell sales a good machine 2. dell will sale a goood machine without enough juice behind it. 3. dell will not admit they have goofed. ![]() 4. you can get a lot of good help on this board. 5. the next time i buy a computer, i will listern to the little voices in my head.(not a salesperson). Josh, Wedor, and Sweetsue, thanks for all your help and support. IP: Logged |
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Josh1 Administrator |
That is true, each differnt thing can help out. When the ram comes in let us know how it goes and if its running at top speed. ------------------ IP: Logged |
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lakefever Member |
the link did refer to the same thing, but each one has had some benefit. each one of the links and suggestions have been helpful. waiting to get the extra ram to see what that will do. believe it or not, this thing has increased its speed 100%(which is still slow). if it gets any faster, it will be as fast as the old 366 amd. IP: Logged |
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Josh1 Administrator |
I am not sure but that link Sue gave you, looks like the same thing I was referring to earlier. However that link maybe could shed additional insight to this problem. ------------------ IP: Logged |
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lakefever Member |
just read it . you might have a point here. will do some checking and see what i find out. thanks IP: Logged |
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sweetsue Member |
Have you read this bulletin ? http://www.pcworld.com/news/article/0,aid,110407,00.asp Sue. IP: Logged |
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lakefever Member |
i havent changed any of the settings. i have the feeling that changing the settings is grasping at straws. unless they got changed somehow, are were just set wrong, why would factory setings be so far off? i think that that adding the additional 128 of ram should make a difference. if not ,then back goes the puter. IP: Logged |
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Josh1 Administrator |
Changing the RAM would not hurt, what other things have they told you to do? Have you changed the other settings? ------------------ IP: Logged |
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lakefever Member |
i have been working with dell not to be gaining a whole lot. they came to an end. so now as a last ditch effort,they are sending another 128 megs of ram to try and solve the problem. then i get an email with instructions on how to change settings for managing processor time, paging file size, and optimizing memory useage. whats your thought on changing this stuff? IP: Logged |
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lakefever Member |
went to the link and shutdown a couple of uneeded items. not much else is running thats not needed. havent noticed a big improvement so far. will give it a couple of days. thanks [This message has been edited by lakefever (edited July 26, 2003).] IP: Logged |
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wedor Moderator |
You can try these tips from PCWorld for shutting off unneeded services to see if that helps. http://www.pcworld.com/howto/article/0,aid,111121,00.asp IP: Logged |
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Josh1 Administrator |
You going to take it back to Dell? ------------------ IP: Logged |
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lakefever Member |
just running the anti-virus with auto-protect enabled. IP: Logged |
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lakefever Member |
it was formatted and i did the link. im thinking its just a bad machine. IP: Logged |
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wedor Moderator |
What are you running from Norton? IP: Logged |
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Josh1 Administrator |
Did you format? Or just reinstall XP? It may be the problem that had showed you from the link with Microsoft. This PC should still be under warranty if you do want to bring it back to Dell. ------------------ IP: Logged |
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lakefever Member |
reloaded xp this weekend. same problems. its still slow. havent loaded anything else except word 2002,outlook 97, and norton. i cant believe its any of these because the old ibm runs faster than this one with the same programs and settings. if your out of ideas, i might send this thing back to dell. IP: Logged |
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Josh1 Administrator |
Okay, let us know what happens. Your welcome. ------------------ IP: Logged |
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lakefever Member |
i will do the reinstall next weekend and see what happens. thanks IP: Logged |
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Josh1 Administrator |
Well see the thing is I am not sure if that is the problem, which you are having. Because your system is not in front of me, although you have told me that your system is abnormally slow. Windows XP, and 2003 have heap algorithm, this delivers the memory requests to the kernel and other various programs. Imagine it like this, your heart constantly receives blood and puts out blood though out the body. But what happens, when the blood can not get to the heart fast enough? Something is not going to work, right? Same thing here, the computer will lag. I do not know for sure if this is your problem, but I do know that, it may be. A reinstall may or may not fix the problem. Go ahead and reinstall XP, because the only other thing would be to call Microsoft, and which they will direct you to Dell most likely. Or you can wait for a fix to be released, or wait for Service pack two for XP, and I don’t know when that will be released. ------------------ IP: Logged |
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lakefever Member |
i did go to the microsoft web site. it directed me back to dell. dell tech supports only help was to reload. they talked like they had never heard of a problem with xp. i told them they should check microsofts web site and get the information microsoft had. IP: Logged |
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Josh1 Administrator |
Okay let us know what happens. ------------------ IP: Logged |
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lakefever Member |
i did look at the other links. i will try microsoft and let you know. thanks IP: Logged |
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Josh1 Administrator |
Have you looked at the other links I gave you? What do you want to do you want to do? Contact Microsoft? ------------------ IP: Logged |
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lakefever Member |
no viruses. IP: Logged |
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Josh1 Administrator |
Those other items, automatic updates, wan miniport, portable media, winfax, themes, print spooler, remote procedure call, remote access,network connections, messenger, help and support, and logic disc manager are windows services. I don't know what WKUFIND is, you can uncheck that one. Also have you scaned for a virus? ------------------ [This message has been edited by Josh1 (edited June 28, 2003).] IP: Logged |
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lakefever Member |
its a dell, 2 mos. old. In the system config. utility, under startup there is only norton and a file with WKUFIND. These are the only two checked. under the services tab, there 80 items listed, 50 of which are running. wireless zero configuration, automatic updates, wan miniport, portable media, winfax, themes, print spooler, remote procedure call, remote access,network connections, messenger, help and support, and logic disc manager, are just a few examples of what is running. i will try your suggestions this weekend if possible. IP: Logged |
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Josh1 Administrator |
What kind pc system is this? Dell, Gateway, IBM, Compaq, HP? It came out of the box like this? Is this a brand new PC? What things are running that you are not sure of? Do you remember if you downloaded SP1? The reason I asked if you had SP1, is becasue there is a known glitch, and here is the story. http://www.computerworld.com/securitytopics/security/holes/story/0,10801,79841,00.html http://www.footslog.com/board/Forum10/HTML/000254.html Read that let us know what you want to do, if you want to contact Microsoft. ------------------ IP: Logged |
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lakefever Member |
im not sure if i loaded the sercice pack or if it came installed. this thing came out of the box this way(slow). as far as programs in the background, norton,volume control and the clock is all that is in the tray. in the startup box there are things that are started that im not sure what they are. how slow is it? the old ibm aptiva w/amd-k6 366, 192 of ram, 8 megs of shared video, windows 98 se. 50% faster. (the new puter has an ati 32 rage ultra video card. so no lose of memory there). defragging and the spyware doesnt do anything for it. [This message has been edited by lakefever (edited June 27, 2003).] [This message has been edited by lakefever (edited June 27, 2003).] [This message has been edited by lakefever (edited June 27, 2003).] IP: Logged |
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Josh1 Administrator |
128 will do however, the recommend amount of ram is 256 MB, 128 is the minimum. However I have XP Pro running on Pentium 166 MHz with 128 MB of RAM. While it is not super slow, it is not fast, its about right in the middle of speed. How slow is your system, very slow? How many programs do you have open and running? Have you checked for any spyware? If you are using the FAT file system, have you defragged? Yes, 128 MB may limit the performance of XP, however if there are other issues, then upgrading may not help, until we get the other issues fixed. Did the PC, come with service pack one, or did you recently upgrade to SP1? ------------------ IP: Logged |
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lakefever Member |
i have a p-4 2.53, 128 ram, xp sp-1. this computer is really slow. is 128 of ram enough for xp? should i increase the ram? IP: Logged |
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