Windows 9x & NT
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Operating System: Windows 98
Date: 20 Oct 1999
I can't go into windows because the computer automatically shut down.
I try to reinstall windows but the setup program hangs.
What can I do except formatting HD?
You can start Windows 98 in safe mode until you find out
what is causing the problem. We've seen this happen when a new video
card is installed. Although, there could be a number of things
causing it. To start it in safe mode: Boot the PC and almost immediately
(before is says: Starting Windows 98) start pressing the F8
key. This will provide you with a menu on which one of the options
is to Start in Safe Mode. This will start Windows 98 with minimal
drivers loaded. After you get back into Windows you can start
troubleshooting or undo what ever caused this problem.