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Footslog Support - Ticket ID 12160 Completed

Date submitted: Thu, November 4 at 12:34:25
Category: Hardware
RAM: 10.0gb
Processor: Pentium
MHz: 100mhz
Operating System: Windows 98
The problem:

The Mustek 600 cp scanner is not responding to programs (Photo Plus 4).It will work on occassion. The desktop does not show the comand when the top of the scanner is opened.


Solution:
Many scanners require that you power them up before you power up your computer. This is most likely why you scanner only works on occasion. Try turning your scanner on first then booting the computer. This should solve this intermittent problem. If this does not solve the problem, edit your question and give us the error messages it reports and all other pertinent information.


 

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